Description: Inside EDGE: the shipping giant’s ambitious, tech-driven bid to keep Amazon and others at bay.
Source: MIT Technology Review
Date: Feb 16. 2018
UPS workers make dozens of decisions every day, and the wrong ones—from placing a box on the wrong conveyor belt inside a processing facility to loading it onto the incorrect delivery vehicle—could keep you from getting your packages on time.
Avoiding those mistakes, and doing so efficiently, is key to the company’s survival. The boom in e-commerce means UPS now delivers as many as 31 million packages a day. Keeping track of all that is an immensely difficult problem. It’s made worse because fulfilling online orders often requires driving to far-flung residences. That is more expensive for UPS than delivering to businesses, where drivers typically can leave and pick up multiple packages at each stop. read rest of story
1. What are the two biggest threats to UPS going forward?
2. What are the two biggest opportunities for UPS going forward?